How to Install Labtech on Hyper-V Server 2016 (or Server Core 2016)

The process to install the LabTech RMM agent on Windows Server 2016 (Hyper-V or Server Core) isn’t as easy as running the standard installer. Here’s how you get it working:

  1. Download the Agent_Install.exe from another machine and transfer to the \\<servername>\C$ folder on the Hyper-V server
  2. Run the installation from the command prompt on the server and wait for the installation completed successfully
  3. Install .Net framework 3.5 via the following command:
    DISM /Online /Enable-Feature /FeatureName:NetFx3 /All

    Install .Net 3.5 via command line

  4. Use notepad.exe to edit the .Net Framework v2 machine.config located in C:\Windows\Microsoft.NET\Framework64\v2.0.50727\CONFIG folder. Scroll right to the bottom to add the following line underneath the final </configuration>  tag.
    <system.net> <defaultProxy> <proxy usesystemdefault="false" bypassonlocal="true" /> </defaultProxy> </system.net>

    Edit .net v2 machine.config file

  5. Stop and start the Labtech service using the following commands:
    SC STOP LTService 
    SC START LTService 
  6. Wait 10 minutes and refresh your LT tree, all done!

 

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